Pick a single capability to improve, so focus stays sharp and feedback becomes actionable. For instance, aim to deliver Situation–Behavior–Impact feedback in under three minutes, or to negotiate a deadline without escalating conflict. When everyone agrees on the outcome, practice feels purposeful rather than performative. Objectives should be behavior-based, measurable within minutes, and relevant to common meetings, handoffs, or chat exchanges your team handles every week.
Provide just enough backstory to spark emotion and urgency. Offer two sentences describing the project, the stakes, and what happened last time. Add one constraint, like a looming release or a nervous stakeholder. The realism helps participants lean in and suspend disbelief. In five minutes, details can overwhelm, so choose one conflict driver with clarity. People remember experiences with tension, clarity, and a fair chance to succeed under pressure.
Write down three signals you want to see and hear, so the debrief stays objective. Examples include naming the shared goal, asking one open question before proposing options, or summarizing agreements aloud. Use checkboxes to track them during the role-play. When peers can point to specific behaviors, praise feels credible and improvements become repeatable. Observable signals transform vague advice into concrete guidance that busy professionals can actually apply tomorrow.